Legal
Privacy Policy
We collect the minimum information required to process and document an order.
Information we collect
Contact details, shipping and billing addresses, order history and support correspondence. Payment details are processed by our payment provider and are not stored on our systems.
How information is used
To process orders, arrange fulfillment, issue documentation, respond to research support enquiries, and meet record-keeping obligations.
Sharing
Information is shared only with service providers required to fulfil an order, such as payment processing and shipping carriers, and where required by law. We do not sell personal information.
Retention and access
Order records are retained for the period required for accounting and traceability purposes. You may request access to, correction of, or deletion of your information by contacting research support.